Frequently Asked Questions
Our goal is to help give you and your family the confidence that you need to take responsibility for your health
Our herbal tinctures are dosed using "droppers". When you receive an herbal tincture it will come with a glass pipette with a dropper top (the part you squeeze to suction the liquid and release it). It is not necessary to fill the entire dropper. An average squeeze is about .90 ml of liquid. The directions on the product will indicate how many droppers to take, how often to take it, and if the tincture needs to be taken with or without food. To take the tincture, simply drop the liquid directly on top of the tongue. Most of our tinctures contain the ingredient vegetable glycerin (a sweet substance) to improve the flavor. However, some of our tinctures are alcohol based and can be quite potent. In this case, diluting the tincture in some water, juice or tea can improve the taste while still delivering the same benefits.
We offer capsules for some of our products as an alternative way to consume the herbs. Some people may not enjoy the scent or taste of the herbs, so a capsule can help with this. The directions on the product will indicate how many capsules to take, how often to take them, and if the capsules need to be taken with or without food. Most of our products contain 4 capsules per dosage. This may seem like a lot of capsules, but we can only fit so much goodness in one capsule! You can space your capsules out throughout the day if you wish. This may help your body better absorb the nutrients and compounds. We recommend taking your capsules with a large glass of water. If you’d like you can also open the capsules and add them to foods such as smoothies or applesauce. This will not affect the absorption of the supplement.
Our alcohol and water based tinctures last up to 5-6 years. Glycerin and water based last 3-4 years. Glycerin, Water and Alcohol based products last 4-5 years.
Our herbal tinctures and capsules do not need to be refrigerated. They can be stored in a cupboard or pantry or any cool, dark place in your home. While they do not need to be refrigerated, we recommend keeping them away from high temperatures to preserve their health benefits. All supplements may lose efficacy when exposed to light, heat, moisture, and dramatic temperature fluctuations.
Our pregnancy line of products are usually taken by mothers when they are pregnant or breastfeeding. While a number of herbs are known to be beneficial for pregnancy, there are numerous herbs that should be avoided. Please discuss the use of all supplements with your health care provider if you are pregnant or nursing.
We use all natural flavors in a few of our products, such as our Protein Powders. Our natural flavoring is organic, nonGMO, 100 percent plant-based, vegan, corn free, and does not contain sweeteners. The flavoring is made with a base of Acacia Gum, a nutritive tree sap. The flavors themselves are made from plant extracts. Instead of using chemicals and solvents to extract the flavor, they are extracted via the use of Co2, Oil, Alcohol, or Steam.
We include a very small amount of alcohol in some of our tinctures because it is an excellent solvent for herbs. Alcohol extracts the compounds and active ingredients which are not water-soluble and also acts as an all natural stabilizer to help keep the product fresh without refrigeration.
If you want to take one of our alcohol-based tinctures to get the herbal benefits, but don’t wish to consume the alcohol, you can remove most of the alcohol through a simple process. All you have to do is add the appropriate dosage to the surface of a cup of hot water or tea. Leave the cup uncovered and wait for 5 minutes. The heat from the water or tea will evaporate most of the alcohol.
Our products are crafted by hand in our GMP, FDA inspected facility in Holmesville, OH. We give special care to every part of the production process, from initial ingredient sourcing to final testing and FDA compliance, to ensure that you are getting the best product available.
Our Herbal products include organic and wild crafted ingredients. We strive to use 100% organic ingredients whenever possible. When certified organic materials are not available for specific ingredients, we always opt for wild crafted herbs, or those cultivated without chemicals or synthetic inputs. Many of these herbs are ethically and sustainably harvested in the wild.
Our products are formulated by Master Herbalist Sandra Ellis (“Dr. Mom”) and Clinical Herbalist, Mary Colvin. See our team page to learn more about their credentials and passion for herbalism.
Herbs are natural plants and botanicals found in nature that contain naturally occurring vitamins, minerals and substances that support your body. Each herb has unique properties, with unique benefits. When used properly, they can be extremely effective in helping you feel your best.
At Sprigs Life we stand behind our products. We are so confident that you will love our products when you try them that we offer an Empty Bottle Guarantee. Our Empty Bottle Guarantee means that if you are not satisfied, you can send us back your empty bottle and we will refund your purchase, guaranteed. To request a product replacement or refund contact customer service at 888-990-7763 or email us at firstname.lastname@example.org. Please use “Refund Request” for the subject line and include your order number in the email.
We're happy to offer Free Standard Shipping on orders over $25 (calculated before any applicable sales tax, coupon codes and shipping charges are applied). For orders under $25, shipping is $5.95.
We ship orders to all US states. Unfortunately due to regulations beyond our control, we are unable to sell our products outside of the United States.
Most orders ship out the same day and are delivered in 3-4 days, however some orders placed on weekends and holidays will take between 24-72 hours to process. Please allow 5-7 days for delivery in those rare circumstances.
This statement or "disclaimer" is required by law (DSHEA) when a manufacturer makes a structure/function claim on a dietary supplement label. In general, these claims describe the role of a nutrient or dietary ingredient intended to affect the structure or function of the body. The manufacturer is responsible for ensuring the accuracy and truthfulness of these claims; they are not approved by the FDA. For this reason, the law says that if a dietary supplement label includes such a claim, it must state in a "disclaimer" that FDA has not evaluated this claim. The disclaimer must also state that this product is not intended to "diagnose, treat, cure or prevent any disease," because only a drug can legally make such a claim.
Unfortunately, we cannot claim that any of our products "diagnose, treat, cure or prevent any disease," because only a drug can legally make such a claim. When you see stars (****) on customer reviews, we are removing words that allude to any illness, disease, or dysfunction of the body. While we are eager to share the incredible health benefits customers have received with you, we are very limited to what we legally can say on our website about our products. We continuously strive to find creative ways to share about what our products do, as we know having this information is important as a consumer. Please reach out to us directly if you have any questions about any of our products.